Sinomade has created this privacy statement to demonstrate our firm commitment to your privacy. This policy describes our practices regarding personal information collected through our website or through any other means. We reserve the right to modify this privacy policy from time to time
Pricing: Where applicable all prices are subject to VAT at the current rate. Prices quoted by us are guide prices only subject to viewing final artwork. Once artwork and full specifications have been finalised, a quotataion price will be confirmed.
Over and under quantities: Printed promotional products may be subject to 5% over or under run .We researve the right to invoice and deliver the actual units despatched.
Freight charge: All prices are exclusive of carriage. Charges for carriage are available on request. We can introduce low cost carrier for you if it is possible.
Samples: Samples are for sale only and are non returnable / refundable.
Goods: We reserve the right to alter any details or design of Goods illustrated without prior notice and while every effort is be made to describe goods accurately on this website no warranty is given as to accuracy and no responsibility will be accepted for error or mis-description and any resulting loss.
Claims: Claims arising from damages, delay or partial loss in transit must be made in writing to us, so as to reach us within seven days of delivery. All claims with regard to the quality or quantity of the goods shall be made in writing to us, so as to reach us within seven days of receipt of goods or such
Cancellations: All cancellations must be made in writing and are subject to any costs incurred until the date of cancellation. Cancelled orders are subject to a additional $100 cancellation fee for order valued under $500. Orders over $500 are subject to a 18% cancellation fee.
Force Majeure: We will not be held responsible for failure or delay in the carrying out or our obligations under the contract arising out of any cause outside our reasonable control or inability to procure materials or articles except at higher prices due to any such cause and in any circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.
Delivery: Every effort will be made to deliver on time, however specified delivery dates are estimated and no liability is accepted for any loss arising from delay.
Terms of Payment
Goods are sold on a payment with order basis. Sinomade do not sell goods or services on credit.